Frequently Asked Questions

  • Hours of Operation: Please see homepage of website.

  • Lock Out/Curfew: Guests are free to come and go as they wish. You will receive a key to the front door at check in.

  • Check In/Check Out: Self Check-In begins at 1pm. Please check the board in the dayroom for room assignment. If arriving before 1pm you may leave luggage in the dayroom and return after 1pm. Check-Out is 11AM, however you may store your bags at the hostel until 8pm if you wish to explore the city before your flight. If you wish to continue to use the hostel facilities after 11am, then a day use fee of $10 applies. The day use fee provides the use of all facilities except room until 10pm.

  • Cancellation Policy: You need to cancel by 9pm(Alaska Time) 2 days prior to your reservation. No Call/No Shows are charged their entire stay.

  • Do You Provide Breakfast?: No.

  • Minimum or Maximum Age? Yes. The minimum age is 12 years old. All guests under the age of 18 MUST be accompanied by a parent or guardian. We have no maximum age limt.

  • Do you allow pets? No. Due to insurance reasons and in order to maintain a clean and quiet environment, we do not allow pets of any kind.

  • Do you have a late checkout? No. We have an area where you may store your luggage until 8pm.

  • Are there any companies you dont recommend?

    Alaska Transportation Group - Forgets to pick up guests.

  • Are you downtown? This is the most asked question of all and the answer is No! We are about 1.5 miles from downtown. There is a hostel that is located downtown, so if that location is most important then that is where you should book. But keep in mind, the young party crowd likes to stay downtown.

  • Do we really have to remove our shoes? Yes. To keep the hostel as clean as possible and to reduce the noise from people who cant walk with out stomping we require you to remove your shoes when entering the building.